Oracle NetSuite has expanded its artificial intelligence capabilities to enhance efficiency for businesses in the UK. Announced at SuiteConnect London on March 25, 2025, these updates introduce AI agents and generative AI features designed to streamline data entry, detect financial inconsistencies, centralize AI model management, and support more informed decision-making.
Evan Goldberg, Founder and Executive Vice President of Oracle NetSuite, highlighted the increasing reliance on AI among UK businesses seeking to optimize operations. He emphasized that NetSuite’s AI is integrated seamlessly rather than being an add-on, ensuring accessibility at no additional cost. This approach lowers entry barriers and allows companies to quickly leverage AI advancements for deeper insights and improved productivity.
The latest enhancements include AI-powered tools such as Text Enhance, which uses generative AI to populate custom fields intelligently. Administrators can fine-tune outputs to match their company’s tone and formatting needs. Another feature, NetSuite Expert for SuiteAnswers, functions as an AI-driven assistant that quickly resolves user queries by providing precise responses drawn from extensive support resources.
NetSuite’s Financial Exception Management agent offers businesses a proactive approach to identifying and handling financial irregularities. By detecting anomalies in transactions, companies can address potential issues before closing accounting periods, reducing risks and improving efficiency. Additionally, the Prompt Management API centralizes prompt deployment within NetSuite, making AI integration more accessible for businesses and developers.
The SuiteAnalytics Assistant enables users to retrieve data, generate reports, and gain insights using natural language queries. It simplifies analytics by summarizing key takeaways, making financial and operational insights more accessible. Furthermore, the Generative AI for SuiteScript API allows organizations to incorporate AI-driven functionalities into their NetSuite customizations, expanding automation possibilities.
NetSuite Bill Capture uses machine learning to automate invoice processing, reducing the need for manual data entry. Businesses can expect increased accuracy and time savings by allowing AI to populate invoice fields automatically.
These AI enhancements translate into significant efficiency gains for users. NetSuite estimates that generative AI can reduce custom data entry time by 30%, while AI-driven support via NetSuite Expert may speed up issue resolution by 25%. Financial exception detection is also projected to reach 90% accuracy, helping businesses identify irregularities before they become major concerns.
By embedding AI into its platform, NetSuite is simplifying business processes and enabling companies to leverage advanced technology with minimal complexity. These innovations are set to transform how UK businesses handle data, finance, and decision-making, ensuring they stay ahead in an increasingly AI-driven landscape.
