ERP Insights >> Magazine >> January - 2021 issue
Voicetech Solutions: Incorporating Innovative Technologies to offer Top-Notch ERP Solutions and Products
Author : Sadasivam Ramakrishnan, CEO
Thursday, January 21, 2021
The Indian ERP solutions market is a booming industry segment clocking in impressive growth numbers and the industry is set to grow at a CAGR of 25.5 percent from 2019 to 2025. With that said, the over dependency on the US companies for ERP solutions is hurting the Indian ERP solution providers. This is particularly stronger in the School Management Software strata and the increasing competition coupled with the passive attitude shown by Indians towards ERP solutions created by Indian companies has put a massive dent in the growth of the sector. Converting these challenges into business opportunities is Voicetech Solutions. Voicetech Solutions is founded and driven by industry professionals who have decades of experience in the Interactive Voice Response (IVR) domain. The company is able to offer a unique value proposition for their clients by meeting the explosive demands of scalable Interactive Voice Response (IVR) with VoIP capabilities. This coupled with their ability to understand even subtle nuances in their clients’ business and act accordingly has helped Voicetech Solutions to develop into a recognized name in the industry.
Voicetech Solutions’ offshore development model produces and cost-effective solutions have helped them to cater to the needs of existing and emerging IVR markets across the globe. “The primary thing that I noticed coming back from the US was that there was no product mindset in the IT industry. It was all service-oriented and I felt that there was a gap, that is why I started the company. I felt like I need to create intellectual property and then slowly and steadily the company evolved which meant that I have to remove from installing the product to running the service. Product mindset plus intellectual property creation, catering to the customers’ demands and offering them value for money has been the primary catalysts in our growth. We also take great pride in our Indian heritage and we want to uplift that at any cost. All this has helped us to build a positive reputation in the industry and create a niche”, avers, Sadasivam Ramakrishnan, CEO, Voicetech Solutions.
“Voicetech Solutions is founded and driven by industry professionals who have decades of experience in the Interactive Voice Response (IVR) domain”
The company has a diversified service portfolio to cater to the requirements of their clients and adding more about the offerings of Voicetech Solutions, Sadasivam says, “We offer both products and solutions and the goal behind this was to become a one-stop solution provider for our clients. Under the products section we have got VoisFusion which is a robust platform to develop and deploy Voice Self Service Applications. Then there is RAMANUJAN which is a web-based software environment that not only solves academic problems but also addresses administration difficulties and it is fully flexible to accommodate customer requirements. Apart from that we also have a powerful and flexible SMS application named VFSMS, and a reliable and scalable email system named VFEMIAL under our products segment. We also offer solutions such as automated student admissions process (ASAP), complaint management system (CMS), voice automated dial dictate software (VADDS), voice automated profile management software (VAPMS), and advocate cases management system (ACMS) to name a few. All these are specifically targeted to solve our clients’ dilemmas while at the same time increase their operational efficiency”.
These products and solutions coupled with the expertise and experience of their team has helped Voicetech Solutions to not just create but maintain an impressive clientele. Going forward, the company is planning to create a new avenue for the retail sector and they are currently working with central government officials to rev up the original voice service product. Through this, Voicetech Solutions is aiming to make themselves at level pegging with ERP solution providers from across the globe.
Voicetech Solutions: Incorporating Innovative Technologies to offer Top-Notch ERP Solutions and Products
Author : Sadasivam Ramakrishnan, CEO
Thursday, January 21, 2021
The Indian ERP solutions market is a booming industry segment clocking in impressive growth numbers and the industry is set to grow at a CAGR of 25.5 percent from 2019 to 2025. With that said, the over dependency on the US companies for ERP solutions is hurting the Indian ERP solution providers. This is particularly stronger in the School Management Software strata and the increasing competition coupled with the passive attitude shown by Indians towards ERP solutions created by Indian companies has put a massive dent in the growth of the sector. Converting these challenges into business opportunities is Voicetech Solutions. Voicetech Solutions is founded and driven by industry professionals who have decades of experience in the Interactive Voice Response (IVR) domain. The company is able to offer a unique value proposition for their clients by meeting the explosive demands of scalable Interactive Voice Response (IVR) with VoIP capabilities. This coupled with their ability to understand even subtle nuances in their clients’ business and act accordingly has helped Voicetech Solutions to develop into a recognized name in the industry.
Voicetech Solutions’ offshore development model produces and cost-effective solutions have helped them to cater to the needs of existing and emerging IVR markets across the globe. “The primary thing that I noticed coming back from the US was that there was no product mindset in the IT industry. It was all service-oriented and I felt that there was a gap, that is why I started the company. I felt like I need to create intellectual property and then slowly and steadily the company evolved which meant that I have to remove from installing the product to running the service. Product mindset plus intellectual property creation, catering to the customers’ demands and offering them value for money has been the primary catalysts in our growth. We also take great pride in our Indian heritage and we want to uplift that at any cost. All this has helped us to build a positive reputation in the industry and create a niche”, avers, Sadasivam Ramakrishnan, CEO, Voicetech Solutions.
“Voicetech Solutions is founded and driven by industry professionals who have decades of experience in the Interactive Voice Response (IVR) domain”
The company has a diversified service portfolio to cater to the requirements of their clients and adding more about the offerings of Voicetech Solutions, Sadasivam says, “We offer both products and solutions and the goal behind this was to become a one-stop solution provider for our clients. Under the products section we have got VoisFusion which is a robust platform to develop and deploy Voice Self Service Applications. Then there is RAMANUJAN which is a web-based software environment that not only solves academic problems but also addresses administration difficulties and it is fully flexible to accommodate customer requirements. Apart from that we also have a powerful and flexible SMS application named VFSMS, and a reliable and scalable email system named VFEMIAL under our products segment. We also offer solutions such as automated student admissions process (ASAP), complaint management system (CMS), voice automated dial dictate software (VADDS), voice automated profile management software (VAPMS), and advocate cases management system (ACMS) to name a few. All these are specifically targeted to solve our clients’ dilemmas while at the same time increase their operational efficiency”.
These products and solutions coupled with the expertise and experience of their team has helped Voicetech Solutions to not just create but maintain an impressive clientele. Going forward, the company is planning to create a new avenue for the retail sector and they are currently working with central government officials to rev up the original voice service product. Through this, Voicetech Solutions is aiming to make themselves at level pegging with ERP solution providers from across the globe.
Voicetech Solutions’ offshore development model produces and cost-effective solutions have helped them to cater to the needs of existing and emerging IVR markets across the globe. “The primary thing that I noticed coming back from the US was that there was no product mindset in the IT industry. It was all service-oriented and I felt that there was a gap, that is why I started the company. I felt like I need to create intellectual property and then slowly and steadily the company evolved which meant that I have to remove from installing the product to running the service. Product mindset plus intellectual property creation, catering to the customers’ demands and offering them value for money has been the primary catalysts in our growth. We also take great pride in our Indian heritage and we want to uplift that at any cost. All this has helped us to build a positive reputation in the industry and create a niche”, avers, Sadasivam Ramakrishnan, CEO, Voicetech Solutions.
“Voicetech Solutions is founded and driven by industry professionals who have decades of experience in the Interactive Voice Response (IVR) domain”
The company has a diversified service portfolio to cater to the requirements of their clients and adding more about the offerings of Voicetech Solutions, Sadasivam says, “We offer both products and solutions and the goal behind this was to become a one-stop solution provider for our clients. Under the products section we have got VoisFusion which is a robust platform to develop and deploy Voice Self Service Applications. Then there is RAMANUJAN which is a web-based software environment that not only solves academic problems but also addresses administration difficulties and it is fully flexible to accommodate customer requirements. Apart from that we also have a powerful and flexible SMS application named VFSMS, and a reliable and scalable email system named VFEMIAL under our products segment. We also offer solutions such as automated student admissions process (ASAP), complaint management system (CMS), voice automated dial dictate software (VADDS), voice automated profile management software (VAPMS), and advocate cases management system (ACMS) to name a few. All these are specifically targeted to solve our clients’ dilemmas while at the same time increase their operational efficiency”.
These products and solutions coupled with the expertise and experience of their team has helped Voicetech Solutions to not just create but maintain an impressive clientele. Going forward, the company is planning to create a new avenue for the retail sector and they are currently working with central government officials to rev up the original voice service product. Through this, Voicetech Solutions is aiming to make themselves at level pegging with ERP solution providers from across the globe.
