ERP Insights >> Magazine  >> November - 2015 issue

GlobalSpace Healthcare Technologies: Healthcare beyond Borders

Author : Arunakshree Das
Tuesday, November 24, 2015

Arunakshree Das

Good healthcare in terms of skills and infrastructure are deprived in many countries of the world. People of these countries are left with no choice but to travel to other countries for consultation, diagnosis or at times for surgical procedures. Not knowing the possible options, and with limited means, patients often face difficulties in making informed decisions. They are largely driven by experience of acquaintances who might have got the treatment of similar ailments in a country. Again, the uncertainty on the possible expenditure is always high. Sensing these issues, GlobalSpace Healthcare Technologies seeks to reach out to the patients in the remote areas through its online platform MedicoExperts.com.

The cloud based online platform, MedicoExperts has created virtual OPDs of best Indian Hospitals and has taken the challenge to extend the reach of these hospitals to different parts of the world. The company has integrated its indigenous, sophisticated yet cost effective telemedicine solutions with unique business modeling and brought the top doctors in India on cloud to make them accessible worldwide.

While Internet provides the opportunity to connect seamlessly, MedicoExperts has created MedicoExperts Connect Centers (MECC) where patients can walk-in and consult with Indian super specialists sitting alongside their local doctor. These MECCs which provide both local presence and guidance to required assistance are today present in countries of Middle East, Africa, Russia/CIS, and SAARC. MedicoExperts also serves as the local guardian and facilitates all the needs of the patients who choose to travel out of his country for complex procedure or surgery.

Addressing Cross-Border Healthcare Needs
With a patient centric approach, MedicoExperts strives to make transparent transactions, with clear health view and right consultations. "While there are companies that are focused on Medical Tourism, MedicoExperts focuses on bringing patient and doctor together on a platform for right and transparent relationship", says Dhiraj Sharma, Founder of GlobalSpace Healthcare Technologies. By blending technologies for healthcare and hospitality, the online platform has created a unique proposition in addressing cross-border healthcare needs.

MedicoExperts caters to patients with serious cardiac issues, orthopedic surgeries, patients detected with malignant tumors who prefer to be operated only by the best doctors, and patients who want five star IVF (In Vitro Fertilization) procedures and so on. Records of cases where MedicoExperts had to organize and airlift patients from the Gulf with emergency conditions for timely made surgeries, are found as well.

The New Mantra for Innovation
Daily improvements in everyday activity, raising the bar for oneself, and to set an example for others is the new mantra to drive innovation for the company. GlobalSpace Healthcare also encourages freedom to express in technology, marketing and hospitality while imbibing and adhering to the company's core beliefs.

Spread across nine countries and still growing, GlobalSpace Healthcare is supported by doctors, nurses, counselors, IT personals, and technology experts who help develop robust and resilient online platform. The hospitality and operations team ensures that every patient gets the right provisions, priority and treatment while travelling or in hospitals.

Aiming to collaborate with all the major medical hubs in the next 12 months, MedicoExperts is at present catering to patients from 25 countries and is working towards reaching patients in about 124 countries in next two years. "Our vision is to be able to cater to patients from all countries and providing them access to multiple healthcare options across the world", concludes Dhiraj.

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